Who is responsible
AUTOGRAPH CONSOLIDATED EQUIPMENT TRADING - FZCO is responsible for personal data it processes for its website and business correspondence. Our licence address is DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates. For privacy enquiries or requests, write to info@autograph.biz and mark the subject “Privacy”.
This notice covers this review site and correspondence addressed to us. It does not describe a patient service, healthcare platform or online shop.
Browsing the website
When your browser requests a page, our hosting and security provider, Cloudflare, processes technical information such as your IP address, requested address, request time, browser and device information, and security or error signals. This is used to deliver and protect the service, diagnose faults and address misuse.
We have not installed advertising pixels, visitor analytics, social-media embeds or third-party font requests on this site. We do not use it for targeted advertising, profiling or automated decisions producing legal or similarly significant effects. The Cookies & Local Storage notice explains the current browser behaviour.
The enquiry-brief form
The form asks for your name, company, work email and supply requirement. Its current function is entirely local: it prepares a downloadable text file in your browser. The form does not submit those fields to Autograph, Cloudflare or an enquiry database. Catalogue search and filtering also run locally; typing a search does not submit it to us. We cannot read your unsubmitted brief.
Fields and the generated file may remain in browser memory while the page is open. Your browser may offer autofill or restore form values. A downloaded file remains on your device until you remove it. Avoid using a shared device for confidential information, and delete a downloaded brief if you no longer need it.
Email and business correspondence
If you email us, we receive your address, message, relevant contact or company details and any attachments you choose to send. We use these to respond, clarify requirements, prepare requested quotations, manage the business relationship, handle complaints and meet applicable legal obligations. We may also receive your work contact details from an authorised colleague involved in the same enquiry.
Messages to info@autograph.biz are routed through Cloudflare to authorised company representatives and their email providers. The email is processed and may be retained in those mailboxes. Emailing us is separate from preparing the local brief. Please do not send patient data, medical records, identity documents or card details in an initial enquiry.
Why processing is permitted
Under applicable UAE data-protection law, processing must be supported by consent or a lawful exception, such as processing necessary to enter into or perform a contract with the data subject, comply with legal obligations, or establish, exercise or defend legal claims, where the relevant conditions are met. We do not treat merely visiting the site as blanket consent.
Where EU or UK data-protection law applies to particular processing, the basis may be steps you request before entering a contract with us, performance of that contract, a legal obligation, or legitimate interests in responding to business contacts and securing the service, after considering the affected person's rights. Where consent is required, it must be obtained for the specific purpose and can be withdrawn. No optional marketing subscription is currently offered.
Who receives information and where
Access is limited to authorised representatives and service providers supporting hosting, security and email. Relevant information may also be disclosed to professional advisers or competent authorities when necessary and lawful. We do not sell personal information or share it for cross-context behavioural advertising through this website.
Cloudflare operates a global network, and email services may process data outside the UAE. Processing is not restricted to the UAE. Cross-border processing is subject to the safeguards or exceptions required by the law that applies to it. Contact us for information about the arrangements relevant to your enquiry before sending sensitive material.
Cloudflare explains its own roles and practices in its Privacy Policy. An external service's notice does not replace our responsibility for processing we control.
How long information is kept
We do not retain unsubmitted form contents on our servers. You control copies downloaded to your device. Browser settings govern autofill, cached files and restoration of local values.
Business correspondence is kept for as long as reasonably needed to address the enquiry or relationship, meet applicable recordkeeping duties, or establish, exercise or defend claims. Relevant records may be held longer where a legal duty or dispute requires it. Hosting and security log retention depends on the provider's service, security needs and applicable obligations. There is no single retention period for all these categories; ask us about a particular record if needed.
Your rights and choices
Depending on the law that applies, you may have rights to obtain information about processing, access and correct personal data, request erasure, restrict or stop certain processing, object, receive or transfer data, and withdraw consent where processing relies on it. These rights are subject to statutory conditions and exceptions. Withdrawing consent does not make earlier lawful processing unlawful.
Send a request to info@autograph.biz. Tell us what you are requesting and enough information to find the relevant correspondence. We may need proportionate identity verification; do not send an identity document unless we specifically request it through an agreed channel. We will respond without undue delay within the applicable legal time limit.
You may complain to the competent data-protection authority where applicable, including the UAE Data Office, the relevant EEA supervisory authority or the UK Information Commissioner's Office. You do not have to waive those rights to contact us first.
Security and intended audience
We use HTTPS, restrict website features to what is needed, and limit access to business correspondence. No online service or ordinary email channel can guarantee absolute security. Tell us promptly if you believe information has been misdirected or compromised.
This site is intended for adult professional procurement contacts and is not directed at children. If you believe a child has sent personal information to us, contact us so we can review and address it appropriately.
Changes to this notice
This edition describes the website as it operates on the date shown. We will update the notice when processing changes, for example before adding a submitted contact form, analytics, marketing or online purchasing. Where a change needs consent or another legal step, updating a notice alone is not a substitute.