Who operates this website
This website is operated by AUTOGRAPH CONSOLIDATED EQUIPMENT TRADING - FZCO (Autograph, we, us), trade licence 73274 issued by Dubai Integrated Economic Zones Authority. Our licence address is DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates. Contact info@autograph.biz.
These terms describe the permitted use of the website, subject to applicable mandatory law. Our Privacy Notice explains personal-data processing; visiting the site is not consent to optional processing.
Information and enquiries
The site introduces our medical and surgical supply activity and invites procurement enquiries. It does not accept online orders or payments. Product descriptions, images and enquiry responses are not an offer to sell, a confirmation of stock, a regulatory approval or a commitment to a delivery date.
The enquiry-brief form prepares a file in your browser. Preparing or downloading it does not send an enquiry or place an order. To contact us, email the address above. We assess requirements before any quotation or commitment.
Quotes and supply agreements
Any purchase requires separately agreed written terms covering the products, specification, price, taxes, payment, delivery, inspection, warranty, returns and other relevant conditions. These website terms do not replace a signed agreement or override mandatory consumer or product-safety rights.
Do not rely on a website image to establish a device's identity, suitability, certification or availability. Confirm the manufacturer, intended use, applicable registration and supporting documentation for the proposed product and destination before purchase.
Responsible use
Use the site lawfully. Do not attempt unauthorised access, introduce malicious code, disrupt the service, impersonate another person, submit unlawful material or infringe another person's rights. Share only information you are entitled to disclose.
Do not send patient records, medical histories, identification documents or payment-card details through this site or an initial enquiry. If a transaction later requires sensitive documents, agree a suitable secure channel with us first.
Content and third-party services
Website text, layout, branding and assets are owned by or used under licence by their respective rights holders. You may view, print and save material for evaluating a legitimate business enquiry. Other use must respect applicable copyright, trademark and licence rights. Third-party font and other licences continue to apply.
Editorial imagery is illustrative and may be digitally generated; it is not evidence of company inventory, facilities or a manufacturer's endorsement. Links to third-party services are provided for reference. Those services operate under their own terms and privacy notices.
Accuracy, availability and responsibility
We aim to keep information accurate and useful, but information may change or contain errors. Confirm material specifications and commercial information directly with us. We may correct or update content and interrupt access for maintenance or security.
To the extent permitted by applicable law, we are not responsible for loss caused by misuse of the site or reliance on general website information as medical advice or an agreed product specification. Nothing excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury where exclusion is unlawful, or any other liability or consumer right that cannot lawfully be excluded or limited.
Applicable law and complaints
These terms are governed by the applicable laws of the United Arab Emirates and the Emirate of Dubai, subject to mandatory protections that apply to you. Disputes may be brought before the courts with lawful jurisdiction; these terms do not remove any mandatory right to use another competent court or regulator.
Send questions or complaints to info@autograph.biz, with enough detail to identify the issue. We will review the matter and respond. Do not include unnecessary sensitive information.
Updates and language
The date on this page identifies this edition. Changes apply prospectively and do not retrospectively amend a separate supply agreement. English and Arabic versions are provided. If wording differs, interpretation remains subject to applicable law and any mandatory Arabic-language requirements; neither version is intended to reduce statutory rights.